If you are still not satisfied with the decision/response of “Nodal Officer”. You may appeal before the Appellate Authority during working hours 9.30 am to 6.30 pm, Monday to Friday. Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained. The appeal shall be made in writing and filed in duplicate. The contact details of respective appellate authorities are mentioned below:-
Procedure for making appeals before the Appellate Authority
- Appeal must be in the format prescribed in the regulation (in duplicate) - (for format click here)
- Every appeal must be filed within 3 Months from the date of decision of the Nodal Officer.
- All appeals are generally disposed of within 3 Months from the date of filing of appeal.
- Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained.
- For detailed procedure on disposal of appeals by Appellate Authority please refer the TRAI Regulation on Consumer Protection and Redressal for Grievances (3 of 2007)
Note: Please allow 15 days for our Appellate Authority to Provide you a solution
| Appellate Authority Address |
NORTH |
City |
Appellate Authority |
Office Address |
Telephone No. |
E-mail address |
Fax No. |
Delhi |
Vikram Shah |
AB-17, 1st Floor, Safdarjung Enclave,
Nr.Kamal Cinema,
New Delhi- 110029. |
+91-11-46085601
/+919971777369 |
north.appellate@hathway.net |
011-26188547 |
Faridabad |
Vikram Shah |
AB-17, First Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029 |
+919971777369 |
north.appellate@hathway.net |
011-26188547 |
Noida |
Vikram Shah |
AB-17, First Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029 |
+919971777369 |
north.appellate@hathway.net |
011-26188547 |
Chandigarh |
Vikram Shah |
AB-17, First Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029 |
+919971777369 |
north.appellate@hathway.net |
011-26188547 |
Ludhiana |
Vikram Shah |
AB-17, First Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029 |
+919971777369 |
north.appellate@hathway.net |
011-26188547 |
Kanpur |
Vikram Shah |
AB-17, First Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029 |
+919971777369 |
north.appellate@hathway.net |
011-26188547 |
WEST |
City |
Appellate Officers
Authority |
Office Address |
Telephone No. |
e-mail address |
Fax No. |
Mumbai |
Avinash Iyer |
Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13 |
+919892900399 |
Mumappellate@hathway.net |
022-24933355 |
Pune |
Avinash Iyer |
Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13 |
+919892900399 |
Mumappellate@hathway.net |
022-24933355 |
Nasik |
Avinash Iyer |
Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13 |
+919892900399 |
Mumappellate@hathway.net |
022-24933355 |
Aurangabad |
Avinash Iyer |
Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13 |
+919892900399 |
Mumappellate@hathway.net |
022-24933355 |
Baroda |
Avinash Iyer |
Trade World, B-Wing, 10th floor, Kamla mills compound, SB Marg, Lower Parel(W), Mum -13 |
+919892900399 |
Mumappellate@hathway.net |
022-24933355 |
SOUTH |
City |
Appellate
Authority |
Office Address |
Telephone No. |
e-mail address |
Fax No. |
Bangalore |
Vittal Yadav |
24, Saunders Road, Frazer Town, Bangalore - 560005 |
+91 9980924724 |
kar.appellate@hathway.net |
080-40161620 |
Mysore |
Vittal Yadav |
#1056,2nd Floor,M.G.Road,Kavitha Vilas, Chamaraj Mohalla,Mysore-570005 |
+91 9980924724 |
kar.appellate@hathway.net |
080-40161620 |
Hyderabad |
Vittal Yadav |
01, S.V.E. Meera Mansion, Civil Supplies Bhavan Lane, Somajiguda, Hyderabad - 500083 |
+91 9980924724 |
ap.appellate@hathway.net |
040-40161620 |
Chennai |
Vittal Yadav |
677, East Main Road, Anna Nagar West Extn., Chennai – 600 101. |
+91 9980924724 |
tn.appellate@hathway.net |
080-40161620 |
Coimbatore |
Vittal Yadav |
Old No 86, New No 66, Bharathi Park, Road No. 2, Sai Baba Colony, Coimbatore - 641011 |
+91 9980924724 |
tn.appellate@hathway.net |
080-40161620 |
Tirupur |
Vittal Yadav |
No.17/21, ARP Complex,Ashar Nagar, 2nd Street, Avinashi Road, Tirupur-641603 |
+91 9980924724 |
tn.appellate@hathway.net |
080-40161620 |
Trichy |
Vittal Yadav |
C36, 7th Cross 'East', Thillai Nagar, Trichy - 620018. |
+91 9980924724 |
tn.appellate@hathway.net |
080-40161620 |
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